Frequently asked questions
Where are your pieces designed?
ASTERIS BIJOUX is designed in London, with Parisian influence shaping the aesthetic of the brand.
Where are your pieces made?
Our jewellery is produced in collaboration with specialist sterling silver artisans.
What materials do you use?
Our rings are crafted in sterling silver and feature carefully selected semi-precious stones. Each piece is designed to be worn and enjoyed daily.
What is my ring size?
Please refer to our Ring Size Guide for international size conversions. For the most accurate fit, measure the internal diameter of a ring you already own. If you are between sizes, we recommend choosing the larger size for comfort.
How long will my order take to arrive?
UK orders typically arrive within 2–4 working days.
International delivery times vary depending on destination.
Sizes marked - PRE-ORDER are temporarily out of stock and will ship within 10–14 days, while in-stock sizes will ship immediately.
Do you accept returns?
We accept returns within 14 days of delivery.
Items must be unworn and returned in their original packaging.
Return shipping costs are the responsibility of the customer.
How should I care for my jewellery?
To preserve its finish, avoid direct contact with perfumes, lotions and harsh chemicals. When not worn, store your piece in a dry place.
Can you create a custom ring size for me?
Yes - if your size isn’t available online, just email us with the style and size you’re looking for and we’ll let you know what’s possible.
As these pieces are made specially for you, please allow for our pre-order shipping timeframe of 10–14 days.
How can I contact you?
For any inquiries or support, please email us at asterisbijoux@gmail.com. We aim to respond within 48 hours on working days.